Start free. Pay per technician once it proves its worth.
Office staff, planners and managers are included. You are billed for the technicians actually performing visits — nothing else.
Trial
Evaluate it on one line before committing.
- Equipment tree and nameplate
- PM planning
- Work requests and work orders
- Basic reports
Base
The sixteen core modules for a single site.
- All sixteen base modules
- RCFA and failure analysis
- KPIs: MTBF, MTTR, MTTF
- Spare parts and man-hour cost
- Unlimited users and access levels
Plus
Management reporting and a work calendar on top.
- Everything in Base
- Management dashboard
- Work calendar
- Maintenance cost analysis
- Implementation consulting
Advanced
Multi-site groups, mobile and notifications.
- Everything in Plus
- Mobile and tablet UI
- SMS and push notifications
- Multi-organisation for holdings
- Equipment QR code scanning
How billing works
A technician is anyone who receives and closes maintenance visits in the field app. Planners, coordinators, accountants and managers using the web app do not count toward the seat total, because charging for the people who build the schedule punishes exactly the behaviour the platform exists to encourage.
Plans are monthly with no minimum term, and you can move up or down as headcount changes. Asset import and onboarding are included on every paid plan — we would rather you were live with a working maintenance schedule than paying for a setup project.
Included on every paid plan
Import and onboarding
We bring your customers, sites and assets in from the spreadsheets you already keep, and help attach maintenance plans to them. Most teams are live within a day.
Unlimited assets and plans
You are never charged per asset or per maintenance plan. Tag the whole installed base without watching a counter.
The offline field app
Included for every billed technician, on iOS and Android, with no per-device charge.
Updates as they ship
New modules and improvements land on your plan. There is no version you have to buy again.
Common questions
What if a technician leaves?
Reassign the seat. You are billed on the number of active field seats, not on names.
Do subcontractors count?
Only if they use the field app to perform and close visits. Read-only access for a client or auditor is free.
Can we start on the free plan?
Yes — run real maintenance on it. You only move up when you need the seats or the contract features.
Need a quote for a larger team?
Tell us your technician count and trades and we will send exact numbers.
hello@servisa.com