Sixteen modules, built around the maintenance plan.
The plan drives the visit, the visit drives the record, the record proves the contract. Nothing is entered twice and nothing falls due unnoticed.
Why the plan has to be the centre
Most maintenance software is a work-order system with a calendar bolted on. That ordering is backwards for anyone running contracts: the schedule is the promise you sold, and the jobs are only how you keep it. When the calendar is an afterthought, missed visits surface for the first time when a client asks for a compliance report.
Servisa starts from the plan. A contract defines how often each asset must be visited. The plan turns that into dated visits. The visit produces the checklist, readings, photos and signature. Those become the certificate and the asset history — which is exactly what proves the contract was honoured.
Sixteen modules in four layers
1 — What you own
Locations, equipment, workforce and suppliers. The register everything else refers to: where an asset sits, who is qualified to touch it, and who supplies its parts.
2 — How it should be maintained
Technical archive, maintenance standards, maintenance planning and spare parts. The definition layer — the procedure, interval, tools and consumables for each asset type, written once and reused everywhere.
3 — Getting the work done
Workflow, user workspace, access levels and the visits themselves. Requests route, approvals happen, each person opens a queue of exactly their own work, and nobody sees beyond their scope.
4 — Knowing whether it worked
Failure analysis, performance indicators, maintenance costs and the management dashboard. MTBF, MTTR, plan adherence and spend per asset — the evidence that tells you which intervals are wrong.
All sixteen modules
Equipment management
Equipment families, technical attributes, an unlimited hierarchy tree, nameplate records and the PM activities defined per family.
Technical archive
Standard coding, technical nameplate, manuals, drawings and datasheets uploaded against the equipment or its family.
Location management
A tree of plants, halls, lines and rooms. Move an asset and its location moves with it, so the crew always knows where it stands.
Maintenance standards
Standardised PM activities and checklists per equipment family — defined once, reused on every identical machine.
PM & CM planning
Daily, weekly, monthly or annual schedules, based on calendar time or running hours, with an alert lead time you set.
Work request & work order
Report a failure, raise the request, issue the work order, route it to a crew or a person, and track its status to completion.
Emergency maintenance
EM requests raised the moment a machine stops, with downtime measured from the report to the restart.
Root cause failure analysis
Standardised failure modes and causes per equipment, recorded on the work order — the basis for Pareto and repeat-failure reports.
Spare parts
Part nameplate and coding, allocation to equipment, consumption logged per work order, and cost reported per part and per machine.
Workforce management
Personnel records, skills, work groups, and man-hour reporting per person, per crew and per piece of equipment.
Suppliers & contractors
Contractor records by discipline, work assigned out, and a history of everything each one has carried out.
User workspace
Every person and every crew opens a personal queue — the EM and PM work assigned to them, and nothing outside their scope.
Access levels
Unlimited users with permissions set per person and per section, changed by an admin at any time.
KPIs
MTBF, MTTR, MTTF, PM compliance percentage, EM trend and equipment availability, calculated continuously.
Maintenance cost
Man-hour cost, spare part cost and contractor cost recorded per work order and totalled per machine and per period.
Reports & dashboard
Pareto of worst offenders, repeat failures, downtime ranking, open requests and overdue PM — on one management dashboard.
Explore the core four
Maintenance plans
Turn every contract into a dated schedule per asset, against real capacity.
Assets
Every serial number you maintain, with its plan and full history.
Visits
Planned visits performed on site and returned as compliance evidence.
Contract billing
Invoice contracts on schedule and extras from the visit that caused them.
Not sure which modules you need?
Tell us how your maintenance runs today and we will map it to the ones that matter.
hello@servisa.com